Nicole was very pleasant and seemed to be attentive to my concerns

Had a flood in my house the week before Thanksgiving. It started in my attic, damaged the ceilings and walls on my second floor, and then damaged my kitchen and hallways on the main floor. Josh and his... read moreHad a flood in my house the week before Thanksgiving. It started in my attic, damaged the ceilings and walls on my second floor, and then damaged my kitchen and hallways on the main floor. Josh and his team jumped in quickly on restoration activities and then transitioned to the necessary renovations to make my house whole again. I was stressed in general because of the upcoming Holidays; the flood - and the damage it caused - exacerbated that stress! Josh, and his team, tuned into my stress right away - they were caring. compassionate, and professional! They responded to my concerns and even anticipated potential problems before they actually became problems. I highly recommend Hands On Restoration for any of your Restoration and Renovation needs. read less

Josh and the entire team were wonderful. We had a flooding/sewage disaster in the basement and Hands On Restoration helped both with the cleaning and complete refinishing of the basement. We were thrilled with not only the results, but the... read moreJosh and the entire team were wonderful. We had a flooding/sewage disaster in the basement and Hands On Restoration helped both with the cleaning and complete refinishing of the basement. We were thrilled with not only the results, but the process. Every single person on the team was kind, friendly, and great at what they did. When we had questions about certain job scope items and costs, Josh was always willing to discuss things at length. He never made us feel gaslit or like we were being unreasonable for having additional requests or questions. I would absolutely work with them again and have recommended them to multiple friends. read less

I had 2nd water damage in 2 years where my unit has been declared total loss. So I had to work with multiple contractors over 2 years and one thing I learned was that dealing with GCs are not... read moreI had 2nd water damage in 2 years where my unit has been declared total loss. So I had to work with multiple contractors over 2 years and one thing I learned was that dealing with GCs are not smooth. So when lemonde recommended hands on restoration , I started working with Josh with tiny bit of skepticism. But from the time we first met and till the project is completed , to my surprise, Josh was very responsive. I just have to text him once and josh will follow up within few hours (max). Few things that stood out about josh 1 - All conversation were professional 2 - During first walk though, he pointed out all secondary damages 3 - Scope of work was pretty clear and all the work were done 4 - All my belongings in the unit were covered and the place was left clean everyday 5 - If he provides a time, his workers shows up on time ! I highly recommend Josh for any reconstruction job read less

Hands On Restoration came to our rescue when our plumbing on the second floor failed and flowed through first floor dining room, down to the basement. Josh, John and their team members came out right away to assess the situation... read moreHands On Restoration came to our rescue when our plumbing on the second floor failed and flowed through first floor dining room, down to the basement. Josh, John and their team members came out right away to assess the situation and start the restoration process. Communication with them and Nicole in the office was easy- they were always quick with responses, guidance and recommendations. Jorge and all of the team members who entered our house were completely professional, respectful, on time and did incredible quality work rebuilding our walls and ceiling, mitigating our asbestos, laying new flooring and painting. They even came out immediately when we panicked thinking we saw a water spot. We were so happy to be wrong! Truly, our house has never looked better. I hope we never have another flood again of course, but I do know that we would immediately contact Hands On Restoration again if an issue arose. We highly recommend working with them. read less

Hand-On Team was professional and responsive I would highly recommend them to anyone needing restorstion services asap.

They get the job done!

Josh and his crew were great. They renovated our bathroom to accommodate a wheelchair. We are very satisfied with the results. Would highly recommend.Service: Plumbing

Very professional & great work. John, Mathew & Josh were tremendous with their help & assistance!!

Matthew at Hands on Restoration was caring informative and professional. He went the extra mile. Was prompt courteous and knows his business. I highly recommend him and this company!!

After encountering a puffback in my house. I had no idea what to do, to be honest I had no clue I was having a puffback. When I started to notice black soot on my walls and on my kitchen... read moreAfter encountering a puffback in my house. I had no idea what to do, to be honest I had no clue I was having a puffback. When I started to notice black soot on my walls and on my kitchen table I knew something wasn’t right. When I inquired about a restoration company I’m glad I chose Hands On Restoration. When I spoke to Matthew Bicknese I knew I was in good hands. He came to my house within an hour just like he said. He informed me on what needed to be done. By 9am the next morning there was a crew ready to start cleaning. Everyone was so nice and professional. Matt informed me on what was happening every step of the way. I highly recommend Hands On Restoration. read less

Just had Hands on Restoration repair the water damages in my basement due to a broken pipe.An awesome job done by Josh’s Team. From day 1, he guided me thru the insurance process and all the while assuring me of... read moreJust had Hands on Restoration repair the water damages in my basement due to a broken pipe.An awesome job done by Josh’s Team. From day 1, he guided me thru the insurance process and all the while assuring me of a timely completion. His crew was very professional, crafted and extremely neat . They carted away all the debris and left our basement impeccably clean. The aggravation was well worth , once my basement project was complete. I will definitely contract “HOR” for any future projects!!! Thanks again to Josh and the restoration team!!!Vincent & Myra G. read less

I contacted Hands On because asbestos was found on a few pipes in my basement. They were responsive to my call and had someone here in a few days to remove it properly. I highly recommend this business. Josh was... read moreI contacted Hands On because asbestos was found on a few pipes in my basement. They were responsive to my call and had someone here in a few days to remove it properly. I highly recommend this business. Josh was a true professional when I spoke with him, and he took care of my situation quickly. Sam removed the asbestos and was a pleasure to have working in my home. This is a wonderful company to hire! read less

I was referred to Hands On Restoration after my hot water heater gave out in my basement. When I spoke to Matt, I knew I was in great hands! He was responsive and arrived at my house within... read moreI was referred to Hands On Restoration after my hot water heater gave out in my basement. When I spoke to Matt, I knew I was in great hands! He was responsive and arrived at my house within the hour. He gave me a free assessment and let me know what would need to be done. The next day they started work and I could not be happier. He made sure that I knew what was going on every step of the way! I highly recommend Hands On Restoration!! Thanks guys!! read less

Hands on Restoration was so great during the entire process. I felt absolutely upside down when my house was flooded but they came in and saved the day. They were so responsive and considerate, really made me feel calm during... read moreHands on Restoration was so great during the entire process. I felt absolutely upside down when my house was flooded but they came in and saved the day. They were so responsive and considerate, really made me feel calm during the all of my craziness. The never made me feel like I was asking too much and their attention to detail helped assure me that I had nothing to worry about. I couldn't recommend them more. read less

Fast friendly and good work. I

Hands-On is a thorough and professionally run business. They went to work the very first day that I saw water coming through my downstairs kitchen ceiling. John and Matthew were very calming and reassuring that soon this would all be... read moreHands-On is a thorough and professionally run business. They went to work the very first day that I saw water coming through my downstairs kitchen ceiling. John and Matthew were very calming and reassuring that soon this would all be just a memory. They also helped with our insurance so that this project could get done in a timely manner. Dominic who did the brunt of the work for us did an excellent job and treated us and our home with great respect. Our home was soon mold free thanks to his hard work. I would highly recommend Hands-On restoration for their Swift cleanup of the mold and very devoted and friendly service. If Ever I have this kind of problem again I would definitely hire hands on restoration. Thanks so very much to everyone at hands on restoration. read less

Very professional company from beginning to end. We had a pipe burst in our basement that left a good amount of water there. Hands on Restoration came in and told us what they were going to do. Set up their... read moreVery professional company from beginning to end. We had a pipe burst in our basement that left a good amount of water there. Hands on Restoration came in and told us what they were going to do. Set up their equipment and kept in mind that my wife is a remote teacher so they were able to control the noise during school hours. They communicated every step of the way and handled the paperwork for our insurance. Thank you Hands on restoration! read less

From the second I spoke to Matt I knew we were in good hands. Our tenant called us at 10:30pm and informed us of water damage in our rental home. It’s 45 min away from our home, and my husband... read moreFrom the second I spoke to Matt I knew we were in good hands. Our tenant called us at 10:30pm and informed us of water damage in our rental home. It’s 45 min away from our home, and my husband had just tested positive for Covid so I knew I couldn’t leave my kids to go see the damage. After speaking with Matt I knew I didn’t have to worry about anything. That very night he went out and started pumping out the water, went back the next morning to check on it just to see water still filling up. He then went to get a better pump just to make sure the water wouldn’t come back until a plumber got there. His communication with me was amazing, constantly keeping me updated. I highly recommend Hands On Restoration to anyone who needs them!! read less

I had a leak in my roof with water damage and Alton and Leroy came in from Hands On Restoration and they accessed the situation, made sure the roof was fixed properly, and fixed the damage and painted like it... read moreI had a leak in my roof with water damage and Alton and Leroy came in from Hands On Restoration and they accessed the situation, made sure the roof was fixed properly, and fixed the damage and painted like it never happened!!! They did an outstanding job!!! Very professional, knowledgeable, and focused on what they do.They are now my go to company for my home. I will not call anyone else but hands on restoration!! read less

Josh and his team are amazing!!! Extremely professional, friendly, efficient and they go above and beyond. Next time I need something done on my house I am calling Josh. I would highly recommend Hand on Restoration to anyone and everyone.... read moreJosh and his team are amazing!!! Extremely professional, friendly, efficient and they go above and beyond. Next time I need something done on my house I am calling Josh. I would highly recommend Hand on Restoration to anyone and everyone. Thank you Josh!Short update: I called Josh because of a leak somewhere else in my house and they showed up in the pouring rain within a couple of hours and fixed it. It is like having a 911 for your house, again simply amazing service!!!! Thanks you!!! read less

Josh and his team at Hands on Restoration did an amazing job at my home. I would definitely use them again in the future and recommend them to anyone.

The workers were polite, hard workers and friendly. They did a fantastic job on my bathroom and cleaned up after themselves daily. I would highly recommend Hands On Restoration to everyone.

Josh and his team were great! The high level of work done in my home was exemplary and outstanding. I would definitely use them again for any of my home repair needs. I cannot explain to you the level of... read moreJosh and his team were great! The high level of work done in my home was exemplary and outstanding. I would definitely use them again for any of my home repair needs. I cannot explain to you the level of professional detail that was done in the remodeling of my families bathroom. It looks like something out of a magazine! Josh was always there to answer a question and meet our reccomended needs in regards to the works being done. Kudos to Hands on Restorations! read less

I would like to start off by say HANDS ON RESTORATION is the company to go with when doing repairs! The workers are professional, friendly and work efficiently. The site manager Claudio was amazing!! With the debris left behind in... read moreI would like to start off by say HANDS ON RESTORATION is the company to go with when doing repairs! The workers are professional, friendly and work efficiently. The site manager Claudio was amazing!! With the debris left behind in my attic from the roof change, he made sure to dust and vacuumed before he left. To some that may seem little but to me that was a WOW factor. Not only that, but the cleanup out side was impeccable! The owner Josh treats his employees with respect and he does not make you feel like a customer more like a friend. So believe this post when you read it, treat it like GOLD DONT GET SOLD to the wrong company, choose HANDS ON RESTORATION!!!!!! read less

Josh was extremely thorough, reliable, EXPERIENCED, and FAIR in his project completely gutting my bathroom, kitchen, and closets. I interviewed several contractors and could not find a better on for my remodel. He was also flexible with my co-ops strict... read moreJosh was extremely thorough, reliable, EXPERIENCED, and FAIR in his project completely gutting my bathroom, kitchen, and closets. I interviewed several contractors and could not find a better on for my remodel. He was also flexible with my co-ops strict rules and helped me with the approval process. I don't expect to need any remodeling again after this but I'm sure to contact him if I do! read less

I would like to thank Hands on Restoration for helping me through a very difficult and stressful situation as a homeowner. As a result of a water leak, the bathroom and garage was damaged. Hands On Restoration helped me... read moreI would like to thank Hands on Restoration for helping me through a very difficult and stressful situation as a homeowner. As a result of a water leak, the bathroom and garage was damaged. Hands On Restoration helped me through every step of the process from the initial clean up to dealing with the insurance company and complete restoration. Their staff are professional, courteous, and have expert knowledge. They were able to explain things in a way that made me feel at ease, giving me the comfort the house would be back to normal. In fact, it looks better than before! . . . and the work was completed in the time frame promised. I highly recommend Hands On Restoration - what an awesome job!! Thank you so much for everything. read less

Just wanted to share this is a great company, I had water damage in my home they came very quickly to fix the problem and made it look new , like it was never there. I highly recommend this company... read moreJust wanted to share this is a great company, I had water damage in my home they came very quickly to fix the problem and made it look new , like it was never there. I highly recommend this company and I’m very satisfied with them they did a great job!!!👍 read less